Shipping policy

Shipping and delivery

Estimated delivery time for US orders is 2–14 business days from placing your order to delivery. This estimate includes order processing and transit time.

Delivery times are estimates, not guaranteed arrival dates. Carrier disruptions, customs processing, severe weather and other unexpected events can affect delivery times.

Delayed, missing or damaged orders

If your order has not arrived within the estimated delivery window, or if it arrives damaged or incorrect, please contact petnoirofficial@gmail.com with your order number and details of the issue so we can investigate and assist you.

Questions

For shipping questions, contact petnoirofficial@gmail.com.